Policy & Procedures

Policy, Procedure and Guideline development within Organisations

In our experience of services we have seen many individuals and organisations struggle in this important area. Very often documents that have been developed within organisations are unclear, outdated, and written in different styles and language. In addition to this, many organisations do not have effective implementation or audit systems with regard to this crucial area. Too often we have seen the real cost of inadequate policy, procedure and guideline development to organisations from a practice and financial perspective. Inadequate documents, poorly written documents and / or the absence of documents in particular contribute to severe financial awards being imposed against organisations in cases of litigation.
 
In assisting organisations to improve their governance in this area, we have developed a range of supports, which aim to facilitate best practice when developing, implementing and auditing policies, procedures and guidelines. We offer three specific options in this area, notably: -
 
1. Implementing a comprehensive system of policy, procedure and guidelines within organisations
 
2. Two day training programme for staff on policies, procedures and guidelines
 
3. Assisting organisations to develop specific policy, procedure or guideline documents
 
 
Option 1.
Implementing a comprehensive system of policy, procedure and guidelines within organisations
 
This support includes: -
 
* Devising a strategy for policy, procedures and guideline development, implementation and audit, with the senior management of an organisation
* Clarifying whether the organisation requires policies, procedures or guidelines in particular areas
* Assisting the organisation meet its’ requirements in accordance with accreditation
*Agreeing a standardised template for all organisational documents
*Agreeing on who develops, approves, implements, audits and reviews all documents
*Agreeing a process for documentation control
*Delivering practical skills based training to staff
*Provision of ongoing consultancy support to the organisation

Option 2.
Two day training programme for staff on policies, procedures and guidelines
 
This training package is skills based, with a focus on developing staff competency in policy, procedure and guideline development. The programme has been delivered to numerous organisations, groups and individuals nationally, and we have been commended consistently for the skills that people learn on this programme.
 
This training can be delivered in-house or alternatively staff can attend one of our regular workshops.
 
 
Option 3.
Assisting organisations to develop specific documents
 
With this option we provide a consultant to assist organisations develop a specific document (s) that they require. This option has worked particularly well
 
a. When organisations require external facilitation due to disagreement on the content or structure of a document
b. When internal conflict limits the development of policies, procedures and guidelines
c. When organisations require a document to be completed speedily to meet their needs
d. When organisations require an external level of expertise in developing a document
 
 
For further details on the above please contact our Administrator Julie McMahon on (056) 7793793 who will arrange for one of our Senior Staff to talk to you