Quality & Standards

We are currently offering reductions on all support booked for delivery in 2010. All of our services have been significantly reduced in cost in 2009 but if you book before December 31st a further 10% will be deducted from the cost. This applies to all of our services except the SAM (C) and Responsible and Safe Medication Management Programmes (C) (which have already been significantly reduced in price).

Standards and Quality in Services

Please see the attached flyer on the support we can offer on the issue of preparing for HIQA standards click here for flyer

In today’s climate it is essential that consumers receive services of a consistent and reliable nature, which adequately meets their needs and expectations. This requirement on services to provide consistent and reliable standards and quality is currently being copper-fastened by legislation, government policy and increased demands from consumer groups. There is also a genuine eagerness in organisations to improve the quality and standard of their service.
 
We provide consultancy and training support to organisations on measuring, developing and evaluating quality and standards within their service. The options that we provide in this area are as follows: -
 

1. Evaluation of standards within services
 
We provide a range of evaluative supports including developmental and inspectorial quality and standard reviews
 
2. Evaluation of governance standards within organisation
 
We conduct comprehensive reviews of governance systems, procedures and mechanisms, in order to identify good governance practice and areas of risk that require development.
 
3. Evaluation of management structures and systems within organisations
 
We conduct comprehensive evaluations of management structures, systems and policies and procedures to determine the organisation’s responsiveness to their mission and objectives and to identify options for resolution and continuous quality improvement.
 
4. Training programmes on standards and quality
 
Drawing on the extensive skills and experience of our staff that have specialised in the area of quality and standards, we provide customised training programmes on quality and standards for organisations, to meet their needs.
 
 
 
For further details on the above please contact our administrator, who will arrange for one of our senior staff to talk to you.

TESTIMONIALS

 
"The course I found very informative and hopefully will help to bridge the gap between theory and practicality."
 
"Very clear, very precise and to the point."
 
"Content very relevant to my practice – clearly presented – working in groups very useful and involving."